Looking for help with a computer, tablet or mobile device?

NOPL tech help services are offered to the best of our ability and cannot guarantee a solution to every problem. This program is not intended for in-depth technology support such as complex troubleshooting, device repair or specialized software instruction.

NOPL Cicero

Sign up for a 30-minute session (or 60 if needed) to receive personalized technology help from a Librarian. We can provide you with the resources and skills to encourage confidence in using technology.

NOPL Brewerton

Please contact NOPL Brewerton for individual tech help options.

NOPL North Syracuse

Drop-In Tech Help is offered on Fridays, from 2pm to 3pm, no appointment needed! Please bring your own device. If the help needed includes web-based applications (setting up an email address, social media account, etc.), public computers are available for use. Please contact your NOPL location with any questions. By attending this event, you’re agreeing that you’ve read and understand this DISCLAIMER.

The following services are not offered:

• Malware, spyware or other malicious program removal or diagnosis.
• Hardware repair.
• Operation system repair or re-installation.

  • Efficiently search the Library Catalog

  • Use the Library’s Digital Resources

  • Research Assistance

  • Learn Computer Basics

  • Learn online applications

  • Get items printed at the Library

Individual on laptop and phone simultaneously

Make an Appointment

We offer tech-help services most days of the week, but schedules may vary.  Call ahead to confirm availability or to schedule an appointment.