The 2025 Tax Filing Deadline is Tuesday, April 15.

Federal Taxes

Online: Download & print forms, instructions and publications

By Mail: Order forms to be mailed to your home

By Phone: Call the IRS toll-free at 1-800-829-3676 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

Best times to call: 8:00 a.m. and 3-4:30 p.m.

  • Tax information & notices (individuals): 1-800-829-1040
  • Tax information & notices (business):  1-800-829-4933
  • Taxpayer Advocate Helpline: 1-877-777-4778
    Service of the IRS for unresolved tax problems or hardships
  • TDD Equipment: 1-800-829-4059

If you live in NEW YORK

and you are filing a Form… and you ARE NOT ENCLOSING A PAYMENT, then use this address… and you ARE ENCLOSING A PAYMENT, then use this address…

1040

 Department of the Treasury
Internal Revenue Service
Kansas City, MO  64999-0002		 Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008

Are you filing other forms? Find the correct address to send them to here.

New York State Taxes

Online: Download & print forms and instructions

By Phone: Call the New York State Department of Taxation and Finance at (518) 457-5431 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

 if you ARE NOT ENCLOSING A PAYMENT, use this address … if you ARE ENCLOSING A PAYMENT, use this address …
State Processing Center
P.O. Box 61000
Albany, NY 12261-0001		 State Processing Center
P.O. Box 15555
Albany, NY 12212-5555

Tax Services

Library Tax Assistance Sites
Preparation assistance is not currently available at NOPL locations, but may appointments may be available at these libraries.

Volunteer Income Tax Assistance (VITA)
Qualifications: $54,000/year or less income, elderly or disabled or have limited English

Tax Counseling for the Elderly (TCE)
Qualifications: 60 years of age or older

Find a VITA or TCE site near you with the tax help locator: 1-800-906-9887

IRS Taxpayer Assistance Center (TAC)
One Park Place, 300 South State St., Syracuse, NY 13202

  • See IRS Services Provided for what kind of help is available
  • By appointment only; call 844-545-5640 to schedule an appointment
  • Office hours M-F 8:30-4:30

Self prepare & e-file FREE
If your income is $69,000 or less, you can use the Free File software for free tax preparation and free e-filing of your New York State and Federal income taxes.

Tax Forms at the Library

Forms: Select tax forms will be available at our branches. Please call your NOPL library to check availability.
Printing: We can print up to 5 pages of tax forms for you at no charge; additional pages may be printed at the cost of 10¢ per page.